Job title: Service Rep/Service Officer
Job type: Temporary
Emp type: Full-time
Industry: Banking
Expertise: Banking
Location: Mississauga, ON, CA
Job published: 2022-05-09
Job ID: 59536

Job Description

Our client, a leader in the banking industry is seeking a Service Representative to join their Payments Processing team until the end of December with the possibility to extend. This will be a hybrid role in their Missisauga office. In this position, you will receive and process incoming payments from other entities worldwide electronically and repair incoming payments when they error out. You will be responsible for ensuring payments can process through their queue to the correct entity.


Role Responsibilities:
• Repairing wire payments
• Ensuring wire payments are processed with no process errors

• Receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customer’s bank account

• Working through their request queue with both speed and accuracy

• Excellent typing skills- a speed of 50 words/minute at minimum with accuracy

• Strong communication skills- a bilingual candidate is an asset, but the work the team completes day to day is with English speaking customers

• Ability to effectively manage and deliver on high priority and time sensitive deadlines

• A strong willingness to learn  
• Previous financial teller experience considered an asset

• Previous service rep experience for a banking client considered an asset

• Solid knowledge of general geography- this team handles transfers worldwide, and it can be helpful for candidates to have a good understanding of where countries are located and the currencies they leverage
• Post-secondary degree highly preferred-