Job title: Contact Center Representative Bilingual
Job type: Temporary
Emp type: Full-time
Industry: Banking
Expertise: Administrative
Location: Markham, ON, L3R 0X1
Job published: 2022-01-11
Job ID: 59192

Job Description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.


What you will achieve in this role:

- Servicing clients that are subscribing to cash management services
- Possible inquiries: account issues i.e. password reset, account access, error messages, etc.
- Technical support within cash management services
- Clients are company customers and company partners


What you will bring to this role:

• Bilingual (English / French)
• Technically Savvy (familiarity with browsers, internal software, MS suites)
• Strong Communication (verbal and written)
• Confidence


We thank you for your interest in the position, however, only those who are qualified will be contacted


Inclusion and Equal Opportunity Employment

Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong.  We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors.  We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.