Job title: Banking Specialist III
Job type: Contract
Emp type: Full-time
Industry: Banking
Functional Expertise: Banking
Location: NJ, US
Job published: 2024-07-08
Job ID: 64108

Job Description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

 

Introduction: Prime Hires is seeking a skilled Banking Specialist to join our client.

 

Contract Dates: 12 months

Pay Rate: $24 per hour

Business Hours: Monday to Friday

 

 

Job Responsibilities:

  • Promotes strong and lasting Customer relationships in a product implementation environment by providing quality Customer service in an efficient and highly professional manner.
  • Achieves a high level of success by understanding Customer needs and identifying opportunities to grow the business.
  • Provides exceptional Customer service by meeting all Customer demands as they relate to a range of issues varying in complexity, with low to moderate support of more experienced personnel.
  • Takes ownership of Customer concerns and resolve Customer issues at first point of contact.
  • Ensures necessary due diligence is taken to support the accuracy of all Customer transactions
  • Arrives on time and log-in ready to receive/make Customer calls as scheduled throughout the shift.
  • Must be well organized and able to handle many implementations at once.

 

Experience & Qualification Requirements:

  • Excel
  • Outlook
  • Banking experience
  • 5+ years Customer service experience
  • Able to work independently
  • Nice to have experience in Notepad, and Salesforce

 

Personal Attributes:

  • Effective communication skills – both written and verbal
  • Organized and ability to multi-task
  • Critical thinking

 

 

****ALL CANDIDATES MUST COMPLETE A FULL BACKGROUND CHECK AS PART OF THE APPLICATION PROCESS****

  

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

 

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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