Job Description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Position Overview

The main function of a Service Officer is to operate data entry devices, such as a keyboard or computer, to verify and input data. A typical Service Officer is responsible for accurate information documentation and personal project management. Technical skills include documentation skills and time management.

What you will achieve in this role:

• Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
• Compile, sort and verify the accuracy of data before it is entered.
• Locate and correct data entry errors or report them to supervisors.
• Compare data with source documents, or re-enter data in verification format to detect errors.
• Maintain logs of activities and completed work.

What you will bring to this role:

• High school diploma or GED required.
• 2-4 years administrative, financial, and banking experience is required.
• Strong communication skills.  Able to read, write speak in French and English.
• Verbal and written communication skills, attention to detail, and interpersonal skills.
• Ability to work independently and manage one’s time. Able to work on rotation, OT as needed.
• Ability to accurately document and record customer/client information.
• Previous experience with computer applications, such as Microsoft Word and Excel.
• Completion of a speed and accuracy data entry test (May be required).

We thank you for your interest in the position, however, only those who are qualified will be contacted.

Inclusion and Equal Opportunity Employment

Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong.  We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors.  We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.